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Jim Clark Chevrolet Service

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Cristal Perez

May 16, 2025 · review of Jim Clark Chevrolet Service

Well we are selling our truck so we took it in to get serviced so that it would be good to go. Oil change, rotation of the tires, etc. Got it back in terrible condition than how we took it in. They had it for 9 hours and gave us our truck back in AWFUL CONDITION. Engine light coming on, it’s misfiring, sounds like it’s going to shut off at any given moment, etc. it’s not even safe to drive. And they wanted close to a thousand dollars for all the “fixing” they did. What a joke. Avoid this place at all costs.

Response from owner

Cristal, we are very concerned to read your review and truly sorry to hear about the issues you're experiencing with your truck after its recent service. The safety and satisfaction of our customers are our top priorities, and the condition you've described is definitely not what we aim for. We've tried to locate your visit in our system based on the details provided, but we need a little more information to properly investigate what happened. If you could please call us directly at your earliest convenience and ask for our Service Manager Roger Garrison, we would be grateful. Having your name as it appears on the service repair order, the date of your service, or the truck's VIN would greatly help us pinpoint your visit. We want to understand what occurred and work towards a resolution for you.

May 20, 2025

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