All reviews

Response from owner

Jeanette, Thank you for sharing your experience on Google. We are truly grateful for your kind words regarding Sherri and our service department here at Jim Clark Chevrolet. It is heartening to hear that she has been able to assist you with respect and ensure your vehicles are taken care of promptly. We believe that clear communication is essential, and we are glad that Sherri’s efforts to listen and relay your concerns to our mechanics have resulted in a positive experience for you. Our team simply aims to be helpful and thorough in our work, and we appreciate you giving us the opportunity to serve you. We look forward to welcoming you back whenever we can be of assistance in the future.

April 15, 2026

Response from owner

Thank you so much for taking a moment to leave us a 5-star rating on Google. Our team works hard to ensure every visitor has a great experience, and seeing a perfect score like yours is a wonderful reward for that collective effort. We truly appreciate your support and look forward to the opportunity to serve you again soon!

March 12, 2026

Response from owner

Karen, Thank you for sharing your feedback on Google! We are truly grateful for the trust you place in us to care for your vehicles. Our team simply strives to be diligent and provide the reliable service our customers deserve, so knowing we’ve earned your confidence means a lot to everyone here. We appreciate your continued support and look forward to seeing you at your next visit!

March 4, 2026

Response from owner

Vern, Thank you for the kind words and the Positive Google Review of your recent service visit! Thank you again for choosing Jim Clark Chevrolet for your automotive service needs and we hope to see you again.

November 4, 2024

Response from owner

Lynn, Thank you for sharing your experience on Google. We are so glad to hear that your truck is running smoothly and that our service team could be of assistance. We simply strive to be diligent with our recommendations, so it is encouraging to know that the suggested flush addressed the jerking you were experiencing. Sherri, our service team, and our cashier will all be grateful to hear your kind words. We always aim to look out for our guests' best interests, whether through clear communication or helping you find ways to save on your bill. We truly value your support and your kind wishes. We look forward to being here for you and your truck in the future.

February 19, 2026

Response from owner

Danielle, Thank you for taking the time to share your experience on Google! We are so pleased to hear that your last two visits for oil changes have stood out to you. Our team works hard to be diligent and efficient, and it’s rewarding to know we’ve been able to provide a fast, friendly, and affordable alternative to the typical dealership experience. We also appreciate you mentioning our family-oriented waiting area; we aim to make every guest’s stay as comfortable and respectful of their time as possible. Thank you for your continued trust in us, and we look forward to seeing you and your family again for your next service!

February 9, 2026

Response from owner

Tina, Thank you so much for the 5-star rating on Google! We are truly grateful that you took a moment out of your day to share your support. Our team works hard to ensure every guest has a seamless experience, and seeing a rating like yours is a wonderful encouragement to all of us. We look forward to the opportunity to welcome you back again soon!

February 9, 2026

Response from owner

Ryan, Thank you so much for the 5-star rating on Google! Our service team strives to be as diligent and thorough as possible with every vehicle that comes through our doors, and we are so glad to see that your recent visit hit the mark. We truly appreciate you choosing us for your automotive needs. We look forward to seeing you again at your next scheduled maintenance!

January 24, 2026

Response from owner

Joshua, Thanks for the 5-star Google review! We're glad to hear you had a great service visit with us. We appreciate your business and look forward to seeing you again.

June 21, 2025

Response from owner

Valerie, Thank you for the wonderful 5-star Google review! We're thrilled to hear that you consistently have a great experience with our amazing staff and service here at Jim Clark Chevrolet. Your feedback means a lot to our team, and we look forward to seeing you again soon!

August 11, 2025

Response from owner

Mike, Thank you for taking the time to leave us such a kind review on Google. We are so glad to hear that Sherri was there to greet you and ensure your truck was well taken care of. Our team simply strives to be diligent and respectful of our guests' schedules, so we are pleased that we could get you back on the road within 45 minutes. It was a pleasure serving you, and we look forward to seeing you again for your next service visit.

January 10, 2026

Response from owner

Kim, Thank you so much for the 5-star rating on Google! Our team is truly grateful for your support. We simply strive to be diligent in everything we do, and receiving a perfect score lets us know we are on the right track. It was a pleasure serving you, and we look forward to the opportunity to assist you again in the future.

January 9, 2026

Response from owner

Terry, Thank you for sharing your feedback with us on Google. We sincerely appreciate you taking the time to highlight your concerns, as it is only through such direct feedback that we can better understand our customers' experiences. We are truly sorry to hear that your recent visit did not meet the standards you expected. Our goal is to ensure every vehicle is handled with diligence and care, and it is clear we missed the mark on providing you with peace of mind during this service. Additionally, thank you for taking the time to visit with Wayne Thornberg, our Fixed Operations Manager, directly. These personal interactions are how we improve, and we value the opportunity to listen to your perspective firsthand. We are committed to using your feedback to refine our processes and better serve our community. We hope to have the chance to restore your confidence in our team in the future.

December 29, 2025

Response from owner

Shirlin, Thank you so much for taking the time to leave us a 5-star rating on Google. We are truly grateful for your continued support and for choosing to shop with us again. It is always a pleasure to see a familiar face, and our team remains dedicated to ensuring every visit is a positive one. We look forward to welcoming you back to the store soon!

December 23, 2025

Response from owner

Thank You for Your 5-Star Review! We are so glad to hear that everything went smoothly for you! Thank you very much for taking the time to share your positive experience on Google. Hearing that we met your expectations is the best compliment we can receive. We simply strive to be diligent in our work and ensure a hassle-free experience for every customer. We truly appreciate your business and hope to welcome you back again soon!

December 5, 2025

Response from owner

Melinda, Thank you very much for taking the time to share your 5-star review on Google! We are genuinely appreciative of your kind words. It is incredibly rewarding to hear that our employees were friendly and prompt, and that you value our fair prices. We simply strive to be diligent in providing the best possible service and value, so your feedback truly reaffirms the hard work our team puts in every day. We'll be sure to pass along your compliments—they mean a lot to us! We are so glad to have customers like you. Thank you again, and we wish you and yours happy and blessed holidays!

November 29, 2025

Response from owner

Connor, Thank you so much for taking the time to leave us a 5-star review on Google! We were truly happy to see your feedback regarding our communication. Ensuring clear and effective communication is a top priority for us, and it’s very rewarding to know that our efforts are making a positive difference in your experience. We simply strive to be diligent and provide the best service possible, so your kind words are greatly appreciated by our entire team. We look forward to serving you again soon!

November 20, 2025

Response from owner

Luisa, Thank you for taking the time to leave us a 5-star review on Google! We're so glad you had a great experience and we appreciate your feedback. We look forward to seeing you again soon!

September 8, 2025

Response from owner

Anthony, Your 5-star review on Google means a lot to us. Thank you for taking the time to leave such a great rating! We are so glad you had a positive experience, and we can't wait to welcome you back again soon.

September 5, 2025

Response from owner

Curtis, What a fantastic review! We're thrilled to hear that you consistently receive such great service from our team. We know you have many choices when it comes to servicing your vehicle and we're so grateful you choose us. Sherri is truly an invaluable member of our team, and we're delighted to know her expertise and dedication make such a positive impact on your visits. We'll be sure to pass along your kind words to her and our technicians. It means a lot to us that you trust us with your 2014 Chevy Cruze Diesel, even with a 45-minute drive. We appreciate your continued loyalty and look forward to seeing you and your Cruze again for your next service!

July 11, 2025

Response from owner

Nancy, we really appreciate your 5-star Google review! It's fantastic to hear that our service department provided you with "top-notch" service. We work hard to ensure every customer has a great experience, and your feedback means a lot.

July 3, 2025

Response from owner

Frank, thank you for the awesome 5-star Google review! We're so happy to know you experienced great service and found a great deal with us. We appreciate you choosing Jim Clark Chevrolet!

June 24, 2025

Response from owner

Mark, thank you so much for your fantastic 5-star Google review of our service department at Jim Clark Chevrolet! We're thrilled to hear that you experienced very professional service, timely attention, and friendly staff. Providing a top-notch experience for our customers is always our goal, and your feedback lets us know we're hitting the mark. We truly appreciate you taking the time to share your positive experience!

June 12, 2025

Response from owner

Cristal, we are very concerned to read your review and truly sorry to hear about the issues you're experiencing with your truck after its recent service. The safety and satisfaction of our customers are our top priorities, and the condition you've described is definitely not what we aim for. We've tried to locate your visit in our system based on the details provided, but we need a little more information to properly investigate what happened. If you could please call us directly at your earliest convenience and ask for our Service Manager Roger Garrison, we would be grateful. Having your name as it appears on the service repair order, the date of your service, or the truck's VIN would greatly help us pinpoint your visit. We want to understand what occurred and work towards a resolution for you.

May 20, 2025

Response from owner

Thank you for the wonderful 5-star Google review of our service department! We truly appreciate you taking the time to share your positive experience. A perfect rating like yours is a great indicator that we're providing the high-quality service our customers deserve. Our team works hard to ensure every service visit is smooth and satisfactory, and your feedback is valuable to us. Should you ever need any further assistance or have any questions down the road, please don't hesitate to contact us. We're always here to help keep your vehicle running its best. We're grateful for your business and the trust you've placed in our dealership. We look forward to welcoming you back for any future service needs!

May 12, 2025

Response from owner

Jorge, I understand your frustration and sincerely apologize for the discrepancy in the time charged versus the estimated time for your recent service. It's certainly not our intention for any customer to feel this way, and we take your feedback very seriously. We would appreciate the opportunity to look into this further and understand what happened. Could you please provide us with your name and the date of your service so we can review your case? Please feel free to call our Service Manager Roger Garrison directly at (785) 238-3141 or by e-mail rgarrison@clarkcars.com. We value your business and are committed to ensuring fair and transparent service. We hope to resolve this situation and regain your trust.

May 6, 2025

Response from owner

Wendell, thank you for the kind words and the Positive Google Review you left after your last service visit. We sincerely value your business and look forward to your next visit!

March 13, 2025

Response from owner

George, Thank you for your feedback and Google Review. We are forwarding your information to Roger Garrison, our Service Manager to look into this for you. Thank you again for choosing Jim Clark Chevrolet - Service and we hope to see you again.

January 4, 2025

Response from owner

Brendan, Thank you for the kind words about Adont'e and the Positive Google Review! If you have any questions with your new vehicle, please give us a call. We're always happy to help!

September 13, 2024

Response from owner

James, Thank you for the Positive Google Review! We sincerely value your business and look forward to your next visit!

June 22, 2024