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Jim Clark Chevrolet Service

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Topic

Communication & Transparency

57.1% positive

Across 107 reviews of Jim Clark Chevrolet Service in Junction City, KS, communication & transparency appears in 7 reviews (57.1% positive), from 2018-02-23 through 2026-06-10.

Key findings

  • Communication & Transparency mentioned in 7 of 107 reviews (6.5%)

  • 71.4% of Communication & Transparency reviews are 4 or 5 stars

  • Average rating in Communication & Transparency reviews: 4.3★

Aspects most discussed in these reviews

  • Communication & Updates

    86%6 mentions

  • Professionalism & Conduct

    43%3 mentions

  • Courtesy & Friendliness

    29%2 mentions

  • Responsiveness & Speed

    29%2 mentions

  • Problem Resolution & Effectiveness

    29%2 mentions

  • Scheduling & Booking Ease

    14%1 mention

Reviews mentioning communication & transparency

March 2, 2026

Vern Steffens

The service department is very professional & courteous! I showed up late for my appointment & they still took me in & serviced my truck! Robert is always willing to work with the customer & explains what exactly needs to be done!

Response from owner

Vern, Thank you for the kind words and the Positive Google Review of your recent service visit! Thank you again for choosing Jim Clark Chevrolet for your automotive service needs and we hope to see you again.

November 4, 2024

November 20, 2025

Connor Lewis

Communication was great here👍🏻

Response from owner

Connor, Thank you so much for taking the time to leave us a 5-star review on Google! We were truly happy to see your feedback regarding our communication. Ensuring clear and effective communication is a top priority for us, and it’s very rewarding to know that our efforts are making a positive difference in your experience. We simply strive to be diligent and provide the best service possible, so your kind words are greatly appreciated by our entire team. We look forward to serving you again soon!

November 20, 2025

December 22, 2024

George Gazelle

Jim Clark is the only dealership to service my High Country. They lost the lock to my wheel locks. They said the would order a new set and I have not heard from them in over 2 weeks.

Response from owner

George, Thank you for your feedback and Google Review. We are forwarding your information to Roger Garrison, our Service Manager to look into this for you. Thank you again for choosing Jim Clark Chevrolet - Service and we hope to see you again.

January 4, 2025

July 16, 2021

Bobbiejo Long

very pushy about things. Said one thing and then it changed during the conversation.

October 15, 2020

Elsa Fritz

They don't always listen to what you want

February 18, 2019

Jerry Butterbaugh

Spur of the moment visit. They solved the problem for less than $100.

February 23, 2018

FALKEN

Great service, staff is very friendly and the waiting area is very nice and clean. They will let you know exactly what needs to be done with your car and they have a great service manager that will answer any questions you may have.