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Jim Clark Chevrolet Service

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Topic

Staff & Customer Service

92% positive

Across 107 reviews of Jim Clark Chevrolet Service in Junction City, KS, staff & customer service appears in 25 reviews (92% positive), from 2018-02-23 through 2026-06-10.

Key findings

  • Staff & Customer Service mentioned in 25 of 107 reviews (23.4%)

  • 92% of Staff & Customer Service reviews are 4 or 5 stars

  • Average rating in Staff & Customer Service reviews: 4.7★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    76%19 mentions

  • Courtesy & Friendliness

    68%17 mentions

  • Communication & Updates

    24%6 mentions

  • Problem Resolution & Effectiveness

    24%6 mentions

  • Technical Knowledge & Expertise

    16%4 mentions

  • Pricing & Value

    12%3 mentions

Reviews mentioning staff & customer service

April 14, 2026

Jeanette Peroli Eklund

Sherri at Jim Clark Chevrolet service department has always treated me with respect and gets my vehicle(s) in quickly for any routine maintenance or other repairs. She listens to my explanation of what I need and want. Then accurately describes my concerns to the mechanics. Thus I have always been very satisfied with the results.

Response from owner

Jeanette, Thank you for sharing your experience on Google. We are truly grateful for your kind words regarding Sherri and our service department here at Jim Clark Chevrolet. It is heartening to hear that she has been able to assist you with respect and ensure your vehicles are taken care of promptly. We believe that clear communication is essential, and we are glad that Sherri’s efforts to listen and relay your concerns to our mechanics have resulted in a positive experience for you. Our team simply aims to be helpful and thorough in our work, and we appreciate you giving us the opportunity to serve you. We look forward to welcoming you back whenever we can be of assistance in the future.

April 15, 2026

March 3, 2026

Karen Jackson

We trust Jim Clark with our vehicles.

Response from owner

Karen, Thank you for sharing your feedback on Google! We are truly grateful for the trust you place in us to care for your vehicles. Our team simply strives to be diligent and provide the reliable service our customers deserve, so knowing we’ve earned your confidence means a lot to everyone here. We appreciate your continued support and look forward to seeing you at your next visit!

March 4, 2026

March 2, 2026

Vern Steffens

The service department is very professional & courteous! I showed up late for my appointment & they still took me in & serviced my truck! Robert is always willing to work with the customer & explains what exactly needs to be done!

Response from owner

Vern, Thank you for the kind words and the Positive Google Review of your recent service visit! Thank you again for choosing Jim Clark Chevrolet for your automotive service needs and we hope to see you again.

November 4, 2024

February 18, 2026

Lynn Athorp

Mrs. Gfeller was very helpful and kept me in the loop. The gentleman that recommended my truck needed a flush is the best. Since picking up the truck, knock on wood, I have not experienced any jerking. Kudos to the whole service team. The cashier is also amazing. She always asks if I have points to help me lower my bill. Thank you all for all you do! God Bless!

Response from owner

Lynn, Thank you for sharing your experience on Google. We are so glad to hear that your truck is running smoothly and that our service team could be of assistance. We simply strive to be diligent with our recommendations, so it is encouraging to know that the suggested flush addressed the jerking you were experiencing. Sherri, our service team, and our cashier will all be grateful to hear your kind words. We always aim to look out for our guests' best interests, whether through clear communication or helping you find ways to save on your bill. We truly value your support and your kind wishes. We look forward to being here for you and your truck in the future.

February 19, 2026

January 13, 2026

Valerie Starwalt

Always amazing staff and service!

Response from owner

Valerie, Thank you for the wonderful 5-star Google review! We're thrilled to hear that you consistently have a great experience with our amazing staff and service here at Jim Clark Chevrolet. Your feedback means a lot to our team, and we look forward to seeing you again soon!

August 11, 2025

January 9, 2026

Mike Rhodes

Sheri was there, greeted me, said she would take care of my truck, and it was all done within 45 minutes.

Response from owner

Mike, Thank you for taking the time to leave us such a kind review on Google. We are so glad to hear that Sherri was there to greet you and ensure your truck was well taken care of. Our team simply strives to be diligent and respectful of our guests' schedules, so we are pleased that we could get you back on the road within 45 minutes. It was a pleasure serving you, and we look forward to seeing you again for your next service visit.

January 10, 2026

November 28, 2025

Melinda D Starr

Jim Clark employees are friendly prompt@fair prices Thanks Jim Clark Happy blessed holidays

Response from owner

Melinda, Thank you very much for taking the time to share your 5-star review on Google! We are genuinely appreciative of your kind words. It is incredibly rewarding to hear that our employees were friendly and prompt, and that you value our fair prices. We simply strive to be diligent in providing the best possible service and value, so your feedback truly reaffirms the hard work our team puts in every day. We'll be sure to pass along your compliments—they mean a lot to us! We are so glad to have customers like you. Thank you again, and we wish you and yours happy and blessed holidays!

November 29, 2025

July 11, 2025

curtis swarts

Fantastic service as always. We never have a problem that Sherri cannot handle. She is am amazing ambassador of the dealership. Her expertise and the knowledge of your technicians are the reason that we continue to drive 45 minutes to have our 2014 Chevy Cruze Diesel serviced at your dealership.

Response from owner

Curtis, What a fantastic review! We're thrilled to hear that you consistently receive such great service from our team. We know you have many choices when it comes to servicing your vehicle and we're so grateful you choose us. Sherri is truly an invaluable member of our team, and we're delighted to know her expertise and dedication make such a positive impact on your visits. We'll be sure to pass along your kind words to her and our technicians. It means a lot to us that you trust us with your 2014 Chevy Cruze Diesel, even with a 45-minute drive. We appreciate your continued loyalty and look forward to seeing you and your Cruze again for your next service!

July 11, 2025

June 12, 2025

Mark Taussig

Very professional service, timely & friendly.

Response from owner

Mark, thank you so much for your fantastic 5-star Google review of our service department at Jim Clark Chevrolet! We're thrilled to hear that you experienced very professional service, timely attention, and friendly staff. Providing a top-notch experience for our customers is always our goal, and your feedback lets us know we're hitting the mark. We truly appreciate you taking the time to share your positive experience!

June 12, 2025

September 17, 2023

Brad Hartenstein

Jim Keene takes great care for his customers. Jim Clark auto is solid

September 5, 2023

Angie Irvine

The staff is knowledgeable and always friendly.

June 28, 2023

Steve Capizzi

Friendly staff and always make things right and do good work

December 9, 2022

Joash Villegas

Drove 2 hours to buy a vehicle from them and they were amazing through and through. Pat Magee was amazing through the whole process and did not pressure us at all, and was very accommodating when a problem arose. Overall wonderful experience and highly recommend!

April 4, 2022

Darrell Colon

Great people and service.

August 23, 2021

Joshua Grider

So my son took his car to them 3 weeks ago because his AC stopped working. They did a leak check and said it was not leaking and just needed Freon so he got it recharged. So 2 weeks goes by and it stops working again he takes it back they charge him for another leak check and find a leak this time. Then they tried to talk him into putting more Freon in even though it’s leaking. This place’s maintenance department is shady taking advantage of a young kid.

July 20, 2021

Jeremiah linder

These guys are always friendly.. Awesome customer service as well.. Shuttle will pick you up or drop you off if you're needing to leave you car to be worked on

April 15, 2021

Anisia Lefevere

SUPER Satisfied!!! I had a awesome experience with this dealership!!! The sale man Pat Magee was great , my husband flew to Kansas from Tn and Pat met him at the airport, prepared the truck and fixed all the little things . I would definitely recommend them !!

March 21, 2021

Terry Franklin

Disappointed to hear that the sales manager didn't take my best friend seriously because of his appearance. People shouldn't have to be dressed to the nines or whatever reason he was hesitating to serve him, to be taken seriously about buying a nice car. He came all the way from Topeka...it wasn't just to look.

February 25, 2021

Estel Gross

They took care of m d and help me truly above normal

January 5, 2021

Jason Okara

Custmer service for a dealership and service department is best

November 12, 2020

Larry Schmidt

Helpful staff. Great service!

September 11, 2020

Ronald Clasberry

Staff was very friendly and professional....

July 23, 2020

Keith Bruce

Good service and awesome staff. Makes for hassle free vehicle care.

March 10, 2020

tara swinger

These guys were amazing! They helped me get into a car when my credit was not great. David Rich and Willie Roberts were amazing! If you are even sortof considering a car purchase try these guys! They have excellent communication and you can just lay your situation on the line and be honest and they'll work with you!! Super a +

February 23, 2018

FALKEN

Great service, staff is very friendly and the waiting area is very nice and clean. They will let you know exactly what needs to be done with your car and they have a great service manager that will answer any questions you may have.