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Jim Clark Chevrolet Service

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Topic

Maintenance Services

85.7% positive

Across 107 reviews of Jim Clark Chevrolet Service in Junction City, KS, maintenance services appears in 7 reviews (85.7% positive), from 2018-02-23 through 2026-06-10.

Key findings

  • Maintenance Services mentioned in 7 of 107 reviews (6.5%)

  • 85.7% of Maintenance Services reviews are 4 or 5 stars

  • Average rating in Maintenance Services reviews: 4.4★

Aspects most discussed in these reviews

  • Courtesy & Friendliness

    57%4 mentions

  • Punctuality & On-Time Service

    57%4 mentions

  • Professionalism & Conduct

    57%4 mentions

  • Scheduling & Booking Ease

    43%3 mentions

  • Communication & Updates

    29%2 mentions

  • Problem Resolution & Effectiveness

    29%2 mentions

Reviews mentioning maintenance services

April 14, 2026

Jeanette Peroli Eklund

Sherri at Jim Clark Chevrolet service department has always treated me with respect and gets my vehicle(s) in quickly for any routine maintenance or other repairs. She listens to my explanation of what I need and want. Then accurately describes my concerns to the mechanics. Thus I have always been very satisfied with the results.

Response from owner

Jeanette, Thank you for sharing your experience on Google. We are truly grateful for your kind words regarding Sherri and our service department here at Jim Clark Chevrolet. It is heartening to hear that she has been able to assist you with respect and ensure your vehicles are taken care of promptly. We believe that clear communication is essential, and we are glad that Sherri’s efforts to listen and relay your concerns to our mechanics have resulted in a positive experience for you. Our team simply aims to be helpful and thorough in our work, and we appreciate you giving us the opportunity to serve you. We look forward to welcoming you back whenever we can be of assistance in the future.

April 15, 2026

February 8, 2026

Danielle Hethcox

I have been to this dealership twice now for an oil change and it defies the dealership stereotypes beautifully by being less expensive, more friendly, more convenient, faster, and far less intimidating to deal with than other local options. They are respectful of my time and provide a spacious waiting area for families with children.

Response from owner

Danielle, Thank you for taking the time to share your experience on Google! We are so pleased to hear that your last two visits for oil changes have stood out to you. Our team works hard to be diligent and efficient, and it’s rewarding to know we’ve been able to provide a fast, friendly, and affordable alternative to the typical dealership experience. We also appreciate you mentioning our family-oriented waiting area; we aim to make every guest’s stay as comfortable and respectful of their time as possible. Thank you for your continued trust in us, and we look forward to seeing you and your family again for your next service!

February 9, 2026

January 9, 2026

Mike Rhodes

Sheri was there, greeted me, said she would take care of my truck, and it was all done within 45 minutes.

Response from owner

Mike, Thank you for taking the time to leave us such a kind review on Google. We are so glad to hear that Sherri was there to greet you and ensure your truck was well taken care of. Our team simply strives to be diligent and respectful of our guests' schedules, so we are pleased that we could get you back on the road within 45 minutes. It was a pleasure serving you, and we look forward to seeing you again for your next service visit.

January 10, 2026

December 28, 2025

Terry Redel

Terrible service once again, Took truck in for oil change. Says on receipt they checked air in tires, lubed, tire rotation, and oil change. Received my truck back and they didn't reset the computer, nothing was greased, they haven't been touched, and all the tires were low, so pretty sure they didn't check them, since they didn't get rotated. Told Sheri about it, got the usual response.......Nothing.......Who knows if they even changed the oil......TERRIBLE SERVICE!!!!!!!!!! If I could give a no star I would. Had same experience a while back, thought I would try them again and see if anything changed, Nope.....Try another service department, this one sucks

Response from owner

Terry, Thank you for sharing your feedback with us on Google. We sincerely appreciate you taking the time to highlight your concerns, as it is only through such direct feedback that we can better understand our customers' experiences. We are truly sorry to hear that your recent visit did not meet the standards you expected. Our goal is to ensure every vehicle is handled with diligence and care, and it is clear we missed the mark on providing you with peace of mind during this service. Additionally, thank you for taking the time to visit with Wayne Thornberg, our Fixed Operations Manager, directly. These personal interactions are how we improve, and we value the opportunity to listen to your perspective firsthand. We are committed to using your feedback to refine our processes and better serve our community. We hope to have the chance to restore your confidence in our team in the future.

December 29, 2025

May 31, 2024

James Cook

In out quickly, included a recall repair where the part literally showed up the day before my scheduled service appointment.

Response from owner

James, Thank you for the Positive Google Review! We sincerely value your business and look forward to your next visit!

June 22, 2024

April 28, 2022

Scott

Appointment was for a safety recall taken care of in a timely manner.

July 23, 2020

Keith Bruce

Good service and awesome staff. Makes for hassle free vehicle care.