Pricing & Billing

Response from owner

Lynn, Thank you for sharing your experience on Google. We are so glad to hear that your truck is running smoothly and that our service team could be of assistance. We simply strive to be diligent with our recommendations, so it is encouraging to know that the suggested flush addressed the jerking you were experiencing. Sherri, our service team, and our cashier will all be grateful to hear your kind words. We always aim to look out for our guests' best interests, whether through clear communication or helping you find ways to save on your bill. We truly value your support and your kind wishes. We look forward to being here for you and your truck in the future.

February 19, 2026

Response from owner

Melinda, Thank you very much for taking the time to share your 5-star review on Google! We are genuinely appreciative of your kind words. It is incredibly rewarding to hear that our employees were friendly and prompt, and that you value our fair prices. We simply strive to be diligent in providing the best possible service and value, so your feedback truly reaffirms the hard work our team puts in every day. We'll be sure to pass along your compliments—they mean a lot to us! We are so glad to have customers like you. Thank you again, and we wish you and yours happy and blessed holidays!

November 29, 2025

Response from owner

Frank, thank you for the awesome 5-star Google review! We're so happy to know you experienced great service and found a great deal with us. We appreciate you choosing Jim Clark Chevrolet!

June 24, 2025

Response from owner

Jorge, I understand your frustration and sincerely apologize for the discrepancy in the time charged versus the estimated time for your recent service. It's certainly not our intention for any customer to feel this way, and we take your feedback very seriously. We would appreciate the opportunity to look into this further and understand what happened. Could you please provide us with your name and the date of your service so we can review your case? Please feel free to call our Service Manager Roger Garrison directly at (785) 238-3141 or by e-mail rgarrison@clarkcars.com. We value your business and are committed to ensuring fair and transparent service. We hope to resolve this situation and regain your trust.

May 6, 2025