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Jim Clark Chevrolet Service

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Topic

Repair & Service Quality

72.7% positive

Across 107 reviews of Jim Clark Chevrolet Service in Junction City, KS, repair & service quality appears in 22 reviews (72.7% positive), from 2018-02-23 through 2026-06-10.


Key findings

  • Repair & Service Quality mentioned in 22 of 107 reviews (20.6%)

  • 72.7% of Repair & Service Quality reviews are 4 or 5 stars

  • Average rating in Repair & Service Quality reviews: 3.8★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    55%12 mentions
  • Problem Resolution & Effectiveness

    41%9 mentions
  • Technical Knowledge & Expertise

    36%8 mentions
  • Pricing & Value

    23%5 mentions
  • Communication & Updates

    18%4 mentions
  • Courtesy & Friendliness

    18%4 mentions

Reviews mentioning repair & service quality

June 10, 2026

K-Dubb Car Blog

They did an amazing job with my truck’s transmission

March 3, 2026

Karen Jackson

We trust Jim Clark with our vehicles.

Response from owner

Karen, Thank you for sharing your feedback on Google! We are truly grateful for the trust you place in us to care for your vehicles. Our team simply strives to be diligent and provide the reliable service our customers deserve, so knowing we’ve earned your confidence means a lot to everyone here. We appreciate your continued support and look forward to seeing you at your next visit!

March 4, 2026

February 18, 2026

Lynn Athorp

Mrs. Gfeller was very helpful and kept me in the loop. The gentleman that recommended my truck needed a flush is the best. Since picking up the truck, knock on wood, I have not experienced any jerking. Kudos to the whole service team. The cashier is also amazing. She always asks if I have points to help me lower my bill. Thank you all for all you do! God Bless!

Response from owner

Lynn, Thank you for sharing your experience on Google. We are so glad to hear that your truck is running smoothly and that our service team could be of assistance. We simply strive to be diligent with our recommendations, so it is encouraging to know that the suggested flush addressed the jerking you were experiencing. Sherri, our service team, and our cashier will all be grateful to hear your kind words. We always aim to look out for our guests' best interests, whether through clear communication or helping you find ways to save on your bill. We truly value your support and your kind wishes. We look forward to being here for you and your truck in the future.

February 19, 2026

January 13, 2026

Valerie Starwalt

Always amazing staff and service!

Response from owner

Valerie, Thank you for the wonderful 5-star Google review! We're thrilled to hear that you consistently have a great experience with our amazing staff and service here at Jim Clark Chevrolet. Your feedback means a lot to our team, and we look forward to seeing you again soon!

August 11, 2025

September 6, 2025

Luisa White

Great job!

Response from owner

Luisa, Thank you for taking the time to leave us a 5-star review on Google! We're so glad you had a great experience and we appreciate your feedback. We look forward to seeing you again soon!

September 8, 2025

July 11, 2025

curtis swarts

Fantastic service as always. We never have a problem that Sherri cannot handle. She is am amazing ambassador of the dealership. Her expertise and the knowledge of your technicians are the reason that we continue to drive 45 minutes to have our 2014 Chevy Cruze Diesel serviced at your dealership.

Response from owner

Curtis, What a fantastic review! We're thrilled to hear that you consistently receive such great service from our team. We know you have many choices when it comes to servicing your vehicle and we're so grateful you choose us. Sherri is truly an invaluable member of our team, and we're delighted to know her expertise and dedication make such a positive impact on your visits. We'll be sure to pass along your kind words to her and our technicians. It means a lot to us that you trust us with your 2014 Chevy Cruze Diesel, even with a 45-minute drive. We appreciate your continued loyalty and look forward to seeing you and your Cruze again for your next service!

July 11, 2025

July 3, 2025

Nancy Dettmer

Top notch service department.

Response from owner

Nancy, we really appreciate your 5-star Google review! It's fantastic to hear that our service department provided you with "top-notch" service. We work hard to ensure every customer has a great experience, and your feedback means a lot.

July 3, 2025

June 23, 2025

Frank Jak

Great service with a great deal!

Response from owner

Frank, thank you for the awesome 5-star Google review! We're so happy to know you experienced great service and found a great deal with us. We appreciate you choosing Jim Clark Chevrolet!

June 24, 2025

May 16, 2025

Cristal Perez

Well we are selling our truck so we took it in to get serviced so that it would be good to go. Oil change, rotation of the tires, etc. Got it back in terrible condition than how we took it in. They had it for 9 hours and gave us our truck back in AWFUL CONDITION. Engine light coming on, it’s misfiring, sounds like it’s going to shut off at any given moment, etc. it’s not even safe to drive. And they wanted close to a thousand dollars for all the “fixing” they did. What a joke. Avoid this place at all costs.

Response from owner

Cristal, we are very concerned to read your review and truly sorry to hear about the issues you're experiencing with your truck after its recent service. The safety and satisfaction of our customers are our top priorities, and the condition you've described is definitely not what we aim for. We've tried to locate your visit in our system based on the details provided, but we need a little more information to properly investigate what happened. If you could please call us directly at your earliest convenience and ask for our Service Manager Roger Garrison, we would be grateful. Having your name as it appears on the service repair order, the date of your service, or the truck's VIN would greatly help us pinpoint your visit. We want to understand what occurred and work towards a resolution for you.

May 20, 2025

September 17, 2023

Brad Hartenstein

Jim Keene takes great care for his customers. Jim Clark auto is solid

August 31, 2023

Will Richmond

Apparently the service department won't even look at my 78 Camaro because it's too old. How does a chevy dealership not know how to look at a chevy vehicle? Not only that, older cars are even easier to work on, so I'm left confused. They literally told me to try a mom and pop shop 🤣

August 19, 2023

Catherine Sevigny

I was having a brake light issue so I brought my car to Jim Clark to see if they can identify the issue and fix it. They ended up narrowing it down to a brake light switch and said it would be $275 for parts and labor. Mind you they said it was gonna be a brand new OEM switch so I agreed to the maintenance and got my car back the next day. 2 days later I started experiencing the same exact issue with my brake lights, so I looked at the “brand new” switch and saw that it in fact was not new at all. They never replaced my brake light switch or if they did they used one off of another vehicle. Do not go here for anything. They are running a shady business and over charging unknowing customers. 10/10 would not recommend coming here.

June 28, 2023

Steve Capizzi

Friendly staff and always make things right and do good work

August 15, 2022

Lynn Mathis

Got my truck towed there b/c it stalled out on me on the highway. They had it bout 3 days abd I was tld that they found nothing wrong with it...cudnt understand that!

September 9, 2021

Ronnie Thomas

Car dealership where I have my vehicle service

August 23, 2021

Joshua Grider

So my son took his car to them 3 weeks ago because his AC stopped working. They did a leak check and said it was not leaking and just needed Freon so he got it recharged. So 2 weeks goes by and it stops working again he takes it back they charge him for another leak check and find a leak this time. Then they tried to talk him into putting more Freon in even though it’s leaking. This place’s maintenance department is shady taking advantage of a young kid.

March 15, 2021

cheng yang

Great place to buy a car but terrible place to get your car service or something fix

February 21, 2021

Angela Howard

Have had good service here for years!

January 12, 2021

Jermel Fraye

Great place and quality service

November 5, 2019

Lenora Fleck

Friendly and get the jib done!

August 22, 2019

Kimberly Byrd

This place is my favorite service center. The staff is attentive, and I feel comfortable when I walk in to have my car serviced. They're happy to answer all of my questions and make sure my wait is as comfortable as possible.

March 1, 2019

Sheila Marston

Great service@